Privacy policy
Data We Collect When you visit or order from Vitalline, we collect: name, email address, shipping/billing address, phone number, and payment information (processed securely by our payment provider — we do not store your card details).
How We Use Your Data
- To process and deliver your orders
- To communicate with you about your order
- To send marketing emails (only if you opted in — you can unsubscribe anytime)
- To improve our website and services
Legal Basis (GDPR) We process your data based on: contract fulfillment (processing your order), consent (marketing emails), and legitimate interest (site security, fraud prevention).
Data Sharing We share necessary data with: our shipping/fulfillment partners (to deliver your order), payment processors, and email/marketing platforms — only as needed to run our store.
Your Rights Under GDPR, you have the right to: access your data, correct it, request deletion, restrict processing, and data portability. Contact us at [EMAIL] to exercise any of these rights.
Data Retention We keep your order data as long as legally required for accounting/tax purposes (typically 5-10 years depending on your country), and marketing data until you unsubscribe.
Cookies We use cookies to operate the store, remember your cart, and (with your consent) for analytics and marketing. You can manage cookie preferences via our cookie banner.